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Frequently Asked Questions
Orders & Shipping
We process orders within 2-3 business days. You will receive an email confirmation with tracking information once your order has been shipped.
- Delivery times vary based on your location. Orders within the US typically take 5-10 business days after shipping. International delivery times may take longer depending on the destination.
- Yes, we offer free standard shipping on all orders over $50 within the US. For orders below this amount, shipping rates will be calculated at checkout.
- Once your order is shipped, we will send you an email with tracking details. You can also track your order directly on our website through the "Track Order" link.
- Currently, we only offer shipping within the US. However, we are working on expanding our shipping options to international destinations soon.
Returns & Exchanges
- We accept returns within 30 days of the delivery date for unworn, unwashed, and undamaged items. Sale items are final and cannot be returned or exchanged. To initiate a return, please visit our Returns page.
- To return an item, please contact our support team at returns@fuzzysfashionusa.com with your order number and reason for the return. We will provide you with a return shipping label and instructions.
- Yes, we offer exchanges for different sizes or colors of the same item. If you wish to exchange a product, please contact us at exchanges@fuzzysfashionusa.com within 30 days of your purchase.
- Once we receive and inspect your return, we will process your refund within 7-10 business days. The refund will be issued to the original payment method.
Sizing & Fit
Please refer to our Size Guide available on each product page for detailed measurements. We offer inclusive sizing and recommend checking the measurements for the best fit.
- Yes! We are proud to offer a wide range of sizes, including plus sizes. We believe fashion should be accessible and stylish for women of all shapes and sizes.
If your item doesn’t fit, you can exchange it for a different size or return it for a refund within 30 days. Please ensure the item is unworn, unwashed, and in original condition.
Products & Stock
We update our website regularly with new arrivals every week. Be sure to check back often or sign up for our newsletter to stay updated on the latest collections
If an item is out of stock, we encourage you to sign up for restock notifications on the product page. You’ll be notified via email as soon as it’s back in stock.
- Our products are carefully sourced from reputable suppliers to ensure high-quality fashion at affordable prices. We work closely with our manufacturers to bring you the best styles in the market.
Payments & Discounts
- We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All payments are processed securely.
- No, we only allow one discount code per order. Be sure to use the one that offers the best deal for you.
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Contact Us
- You can reach our customer support team via email at support@fuzzysfashionusa.com or by filling out the contact form on our website. We strive to respond within 24-48 hours.
- If you encounter any issues with your order, please contact us immediately at orders@fuzzysfashionusa.com. Our team will be happy to assist you in resolving the issue as quickly as possible.